Privacy Policy

Effective date: June 22, 2026  ·  Last updated: September 10, 2026

Kitchen Guru is the social map for pickleball. This policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have. We've tried to keep it in plain English.

1. Who we are

Kitchen Guru ("Kitchen Guru," "we," "us," or "our") is operated by Parrot Key LLC, located in Florida, United States. This policy applies to the Kitchen Guru mobile apps and this website (together, the "Service").

2. Information we collect

Information you give us

• Account & sign-in. Your email address and password authentication state, used to create and secure your account.
• Age verification. You enter a birth date to confirm you are 18 or older. We calculate and store your age as a whole number, then discard the exact birth date.
• Profile. Your display name and, optionally, a profile photo and details you choose to add. Player names and profile photos can appear in friend requests and invitations.
• Content you create. Bulletin posts, court updates, comments, direct and group messages, court photos, reviews, and similar content you submit. Public posts, court updates, and comments display the author's player name.
• Photo access. Profile and court photo files have public URLs. Only approved court photos appear on the court page, but anyone holding a file URL can access that file. Do not upload confidential photos. Group photos are private and accessible only to active members and people holding a valid invitation.
• Safety actions. Reports you file and users you block.
• Communications. Messages you send to our support team.

Information we collect automatically

• Court activity. Check-ins and court presence you create by using the map and checking in.
• Device & app data. Device type, operating system, app version, and similar technical data.
• Usage & diagnostics. PostHog product analytics and Sentry error reporting are disabled in the current release configuration. Any future activation requires updated privacy disclosures.
• Push tokens. If you enable notifications, we store a device notification token to send court alerts and generic group-plan alerts through Expo, Apple Push, and Google FCM. Group-plan notification text does not include private message or plan details.

Information from others and third parties

• Other users. Friend requests, messages, and reports that involve you.
• App stores & subscriptions. When you subscribe to Pro, Apple or Google processes your payment. We receive subscription status, plan, store, and renewal or expiry information to manage Pro access, not your full payment-card details.

3. How we use information

• Provide and operate the Service — the live court map, check-ins, the bulletin, friends, messaging, photos, and reviews.
• Confirm you meet our 18+ age requirement.
• Keep the community safe — review reports, enforce our Community Guidelines, and prevent abuse.
• Send service messages and, if enabled, push notifications.
• Manage Pro subscriptions and access.
• Maintain, troubleshoot, secure, and improve the Service.
• Comply with legal obligations and enforce our Terms.

4. How information is shared & who can see what

Visibility inside the app is intentionally limited:

We also share information with:

• Service providers (processors). Trusted vendors who run parts of the Service on our behalf — for example cloud hosting and database, subscription management, app-store payments, and push delivery. They may only use the data to provide their service to us.
• Safety & legal. When we believe it's reasonably necessary to comply with law, enforce our terms, or protect the rights, safety, and security of our users, the public, or Kitchen Guru.
• Business transfers. In connection with a merger, acquisition, or sale of assets, consistent with this policy.

5. Location information

Kitchen Guru is built around finding courts, so location is central. You control when you check in. When you do, your presence contributes to a court's count. To everyone except your approved friends, that contribution is anonymous — shown only as part of an aggregate number. We do not track your location in the background. Optional when-in-use location can center the map. Map viewport bounds are transmitted to retrieve courts in view but are not retained; we do not retain raw GPS coordinates server-side. You can stop sharing your presence at any time, and you can manage location permissions in your device settings.

6. How long we keep information

• Account & profile: kept while your account is active, and deleted when you delete your account (see Account Deletion).
• Check-in / court-presence records: automatically deleted 30 days after checkout.
• Content (posts, messages, photos, reviews): kept until you delete it or delete your account, except where we must retain it for safety or legal reasons. On account deletion, all uploaded profile, court, and group photos, including replaced uploads, are queued for file deletion with automatic retries. Uploaded-photo cleanup may take a few minutes, or longer during a service outage.
• Safety reports and private evidence: retained while a report is open and for 180 days after resolution, including after account deletion.

7. Your rights & choices

• Access & export. You can request and export your data from within the app (Settings).
• Delete. You can permanently delete your account and associated personal data from within the app, or by request — see Account Deletion.
• Notifications. Turn push notifications on or off in the app or your device settings.
• Location. Manage location permissions in your device settings.
• Regional rights. Depending on where you live (for example, certain U.S. states), you may have additional rights to access, correct, delete, or limit use of your information. Contact us and we'll honor applicable rights.

8. How we protect information

We use technical and organizational safeguards designed to protect your information, including encryption in transit and access controls that limit information to authorized users. No system is perfectly secure, but we work to protect your information and limit access to it.

9. Age requirement (18+)

Kitchen Guru is intended only for adults 18 and older. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. If we learn that someone under 18 has created an account, we will remove it. If you believe a minor is using Kitchen Guru, contact us.

10. Changes to this policy

We may update this policy from time to time. When we make material changes, we'll update the "Last updated" date above and, where appropriate, provide additional notice in the app. Your continued use of the Service after changes take effect means you accept the updated policy.

11. Contact us

Questions or privacy requests? Email us at kitchenguru2026@gmail.com or visit our Support page.