Help

Support

We're here to help.

Questions, bugs, feedback, or a safety concern? Reach a real person.

Email: info@parrotkey.us
We aim to respond within 2–3 business days. For account or safety issues, please include the email on your account so we can help faster.

Common topics

Account & sign-in

Kitchen Guru uses email and password sign-in. If you can't get in, use the reset-password link from the sign-in screen, check your inbox and spam folder, and email us if it persists.

Premium & billing

Premium unlocks direct messaging and posting to the bulletin. Subscriptions are billed and managed through the App Store or Google Play — manage or cancel anytime in your store account settings. Refunds are handled by Apple or Google under their policies. See our Terms for details.

Safety, reporting & blocking

Report any post, message, photo, or profile with the report icon, and block users from the chat header or a profile. Read our Community Guidelines for what's allowed. If someone is in immediate danger, contact local emergency services first, then let us know.

Privacy & your data

Export or delete your data in Settings. See Delete your account for steps and the Privacy Policy for how we handle information.

Report a bug or suggest a feature

Tell us what happened (and your device and app version if it's a bug) at info@parrotkey.us. Player feedback shapes what we build next.

Quick links